Remember those old adverts telling us of the snowy Christmastime of yesteryear? Ah, yes, it was sentimental, romantic in places and even provided a trip down memory lane for some.However, it is no joke when your boiler has packed up and you've no hot water - especially when your shower is raining down on you. That's why we are here to ensure that does not happen, whatever time of year it may be.
The team here at Divine Water are boiler specialists and as such, we install and service new boilers and repair older ones. We also give advice and offer assistance where we can.You certainly don't want to get into hot water with your heating system but do keep us in mind if you need help with it.Until our next 'blog, thank you for your custom this year and we wish you a Merry Christmas.
Our customer John in Rainham wanted his bathroom to be a more relaxing, better appointed place. After all, it is one of the last places on earth where any of us gets some peace and quiet. Although quite a compact room, by starting with slate grey flooring and white furniture, to go with the full height tiled walls, the room looks and feels spacious. The pale grey wall offsets the white nicely to add a touch of warmth and shade.John was delighted with the result, especially the easily cleaned, low maintenance surfaces that will keep looking great with just a wipe over.
Bill, in Romford had an old-fashioned solid fuel boiler for his heating and hot water. With rising fuel costs and the laborious stoking and cleaning regimen that was necessary, Bill decided to opt for the easy life and install a gas boiler.The original one was so heavy that it took three of us to remove it, but Bill now has a clean, quiet and low maintenance Vaillant gas boiler keeping his house and water nice and warm.We look forward to keeping Bill's boiler in top condition by carrying out his annual services, which will make sure that the cover of his Vaillant long manufacturers warranty will give him peace of mind too.
What our customer said."I chose the company after reading various online reviews. Richard turned up and serviced the boiler, appearing to be thorough and knowledgeable. Based on this visit I have booked him to fit an outside tap as I am confident that he will do a good job."Our commentsEvery job, no matter how simple or small has to be handled with the utmost professionalism. The person who is calling you for a simple service today, may be calling you back for your best job of the month some time in the future. Even your best customer is someone that you didn't know once.
This is what our customer said.
"I chose Divine water because of prior reviews in Which?. The work was to investigate why some radiators were not working and to replace some old radiators, then generally service the central heading and hot water system.Richard was tenacious in tracking down and fixing the problem. Having installed our new radiators and thoroughly overhauled the entire system, Richard left us with good central heating. Everything works as it should for first time in 10 years. He was very thorough, competent, tidy, nice to have around the house, competitively priced and timely. I thoroughly recommend him."
Our thoughts on the job.This job in Brentwood was certainly something to get my teeth into. As a person who relishes a challenge, I certainly found plenty here to work on. I believe the pipework was blocked 10 years ago when an extension was built. With 20 radiators through the house and the front downstairs radiators being stone cold, a standard power flush was not going to be enough! to clear pipes. After consultation with the family, we broke into the pipe work under floor and rodded to clear the blockage. With the amount of metal in a system this size, there is always a danger of corrosion and contamination recurring. To reduce the chance of future problems and keep the system clean we installed a magnetic filter to the central heating. Jobs that involve a little detective work as well as plumbing skills are a great challenge, giving tremendous job satisfaction when you see the end result of a warm, happy family.
In our customer's words
"My boiler failed on a freezing Sunday - no heat or hot water for 24 hours. Having seen the Which? Trusted Traders logo on their van I telephoned Divine Water at 9.20am and Richard came at 12 noon. Now all is well, and I am so grateful for the courteous and prompt service. Knowing they had your seal of approval was very reassuring, and especially when you are alone and elderly. Full marks!"Joan, Essex23/01/2017Our Thoughts on the job.Being cold is uncomfortable, unpleasant and unhealthy. Being left in the cold for a minute longer than necessary just isn't fair on the customer, so making strenuous efforts to get people warm again is of vital importance. Heating repairs are always given the highest priority in the winter months.
If you have problems with one or two radiators not getting hot then it could be that your central heating system needs balancing.
Many plumbers will try to sell you power flushing, saying that you have a blocked radiator, this is not normally required. If you have a radiator that is not getting hot, try opening valves at both ends of the radiator and turn off all the other radiators. If it then gets hot, it cannot be blocked and the system probably needs balancing.
Why balance a central heating system?
If your all your radiator valves are fully open on both sides, the radiators near the boiler will get hot whilst the radiators furthest away from the boiler would be starved of heat.
The objective of balancing your radiators is to ensure that all radiators have access to the same amount of heat (hot water) from the boiler.
Your system may become out of balance over time when radiators have been taken off for example: to decorate, when you have added a radiator, or had building work completed adding additional rooms.When taking off the radiator to decorate the valves would need to be shut off. When putting the radiator back on the valves will often be turned on full which can put the system out of balance.In practice balancing is the process of turning down the hot radiators (probably those nearest to the boiler) and opening up those furthest away.Each radiator has two valves, one is the user adjustable valve. Sometimes this is a thermostatic radiator valve (TRV) or it maybe a standard valve. The other valve is the balancing valve, this should have a top that has to be removed to adjust the valve. If both valves are the same then designate one as the user adjustable valve and the other as the balancing valve.How to balance your system.
With the winter frosts and winds coming closer every day, a faulty heating system is going to become a problem sooner than you think. Luckily Fiona in Romford who had recently moved into her new home, contacted us to get her old Under Floor Heating system renovated.The heating system was inconsistent and inefficient. Some rooms would be toasty and warm, and others completely stone cold.
We had a look at the pipes and found that many of the flow regulators on the manifold were stuck and needed replacement. We carried out the repairs and made a substantial improvement to the system. Each room in the house is now individually controllable and will easily heat a room in no time for the cold winter months to come.
This customer in Brentwood, Essex had a fairly inefficient cast iron floor standing boiler. In a family home with three bathrooms, this was proving to be something of a problem for them. The volume of water and the pressure were both inadequate for the needs at peak times.
The solution was to fit a new, high-efficiency Vaillant boiler and an un-vented cylinder. Not only did this produce more than enough hot water at high pressure to satisfy the needs of their 3 bathrooms, but also saved some valuable floor space.
Another happy customer in Brentwood is now saving energy, while getting a better result than that provided by their prev ious boiler and hot water tank,
We were recently called out to Elaine's house to repair a leaking toilet. Straightforward enough and a nice simple job, which was accomplished in a very short time. While there, Elaine asked me to take a look at her oven as it wouldn't light on the piezo spark, but had to be lit manually. On opening the door, tell-tale traces of soot indicated that the device may have been producing carbon monoxide. On testing this, I stopped the CO meter at a reading of 91 parts per million and ventilated the area. The maximum permissible CO emission is 30 ppm, and a reading of 91 is certainly high enough to present a threat to health.
Elaine agreed to have the oven disconnected from the gas supply to avoid any further danger. As a Gas Safe Approved Engineer, I was able to do that for her on the same visit, saving time, money and inconvenience.
When discovered at an early stage, problems with boilers can very often be quickly, easily and cheaply repaired. If left to develop, they can become costly, dangerous and highly inconvenient. Rather than leaving it until the need is greatest, in the winter, having your boiler serviced in the summer can minimise all these adverse factors.Take this Potterton Performa boiler. It had a small leak coming from the flow sensor, which we discovered during its recent service. The sensor was replaced and the water is now coming out of the boiler at the right temperature and at the right time again. Because the customer booked their service in the summer, when the boiler is less intensely used, they suffered minimum inconvenience too. Call us now or click in the header of any page to email us and get your boiler service booked in time to make hay while the sun shines.
With the lingering cold weather that seems so reluctant to go away, having a boiler failure can be little short of a disaster. Just such a disaster befell Deborah from Upminster who phoned us the other morning to say that her Potterton Performa combi boiler was not working. Being close to home, we were able to get round to her house quickly, and diagnosed the problem as a failed PCB, which we replaced that afternoon, getting her boiler and heating system back up and running in the shortest possible time.
Carmel from Rainham called us about her Worcester Bosch boiler as it was not working efficiently and needed a service. On inspection, the heat exchanger was found to be seriously clogged with dirt. After a thorough clean and a check of the boiler connections, controls and flues, the system is now running efficiently again, providing warmth and hot water with the minimum possible use of gas.
Lee and June from Hornchurch needed a repair to their Vaillant Ecotec boiler. It was leaking water and showed error E75 (water pressure low).On inspection, it was discovered that the leak was caused by the diverter valve. The water pressure issue required the expansion vessel to be replaced.We arrived at 3pm on Friday and finished the repairs by 5pm. The heating was back on, keeping our customer warm and happy.
Tony from Romford wanted a new boiler. He also wanted to spend time at work so needed someone he could rely on to do the job without mess, fuss or supervision.Divine Water gave a written quote, which Tony accepted once the best boiler for the job had been selected. Installation started on the 24th february and work was completed on the 26th. In all our jobs 'completed' means that the job has been carried out, tested and the working area restored to the tidy state it was in before we arrived.Tony's new boiler has been registered with Gas Safe and Vaillant to give Tony and his family the peace of mind that comes from their 10 year guarantee.Whilst we were left to install the boiler Tony was able to go to work building an extension for one of his customers. Another happy customer.
This week we were called to fix a central heating system in Gidea park. The pump was not working so we replace this and the system fired up. However on completing some basic checks we found that the boiler was producing very high levels of carbon monoxide over 1500 parts per million. Even relatively short exposure at these levels can result in death. We serviced the boiler, cleaned heat exchanger and adjusted gas rate but were unable to reduce the co output to acceptable levels. We had to isolate the gas supply to the boiler so that it could not be used. We have quote to install a new boiler to the home in Gidea park and will start installation on Tuesday.
While completing a service on a Worcester Bosch Green Star combination boiler in Hornchurch, we found that the boiler was producing high levels of carbon monoxide. After cleaning this was reduced to acceptable levels and now the boiler is ready for winter.
For even more peace of mind, Vaillant boilers now carry even longer guarantees when you have them fitted by Divine Water or any other Vaillant Advance Member company. This means that you can now get up to 7 years warranty on all Eco Tec boilers and ten years on Eco Tec Pro boilers.As a Vaillant Advance Member, Divine Water is approved to install all the Vaillant range, and because we have been factory trained, the manufacturer knows that the job is going to be done perfectly. This gives Vaillant the confidence to offer extended warranties to customers whose boilers are fitted by Advance Members.Winter is drawing in and central heating systems are going to be used to the full before long, so make a saving now and get great extended warranty on Vaillant boilers through Divine Water. Call us on the number shown or click in the header of any page to send us an email and leave the rest to us.
Monday Started work fitting new cloakroom for Mr and Mrs Bigby in Emerson Park.Fixed Worcester Bosch greenstar boiler that was leaking Changed AAV for Nick in Collier row.Replaced fan on Potterton boiler for Mr Edwards in Upminster.Fixed Potterton boiler for Martin Lewis in Hornchurch that was not firing up, air leak on case seal. TuesdayReplaced fuse board for Mr Tillyer in Hornchurch.Wednesday.Corgi Homecare call out, fixed Worcester Bosch greenstar that was not firing up, cleaned out condense trap. Looked like it had not been cleaned for a while. Mr Vinayan in Ilford now has heating and hot water.Fixed leaking tap for Mrs Bennet in Dagenham.Fixed central heating boiler circuit, system tripping main fuse board due to immersion heater. Mark in Collier row now has heating and hot water.Found and fixed leaking shower for Mark in Gidea Park. We had to cut into wall in bedroom to expose failed waste joint.Fixed blocked sink in Epping for Nico.ThursdayGas Safety Check GSC in Brentwood, found and corrected 3 issues with the gas hob, burner not working, no igniter and one burner flaring. Redstone Estates in Brentwood.Fixed flush unit for shop in Brentwood.Fixed leaking Worcester Bosch boiler in Hornchurch. Replaced AAV, cleaned out condense trap and checked flow detector. Fitted dishwasher in Romford.FridayFit shower control for Brian in Hornchurch.Fix shower control thermostat in Brentwood for Maddy.
A recent Which? report on boiler safety uncovered some of the dangerous mistakes made by engineers during boiler services. Faulty boilers can be incredibly dangerous, so it is essential that services are carried out properly. The report found that eight out of ten engineers did not complete minimum checks, including removing the boiler cover. The good news is, you can ensure that your boiler is serviced properly using the following methods. Making sure the engineer is Gas Safe approved is a good first step. You can also follow the steps on this free boiler safety checklist from the link below. which.co.uk/documents/pdf/boiler-servicing-checklist-pdf-412872.pdf
The report also found that nine out of ten people would save money by paying for services and repairs as they happen, rather than taking out a boiler servicing contract. The average price for one boiler service is £70. To view the full Which? report, click the link below. which.co.uk/home-and-garden/heating-water-and-electricity/guides/best-boiler-cover-brands/getting-the-best-boiler-service/
Today we fixed a very problematic Worcester Bosch boiler, the customer had had two other engineers out but both had failed to effect a fix. The boiler was going int lockout after about 4 minutes of running a bath or having a shower (not good news if you were in the middle of washing your hair. After consultation with the manual and technical support we diagnosed the issue to the main heat exchanger. Now the boiler is working reliably again.
This is what out customer said:"Engineer on inspection diagnosed problem quickly. Worked with due care and attention to the work. I asked questions and was able to clear up any doubts. I was pleased with work carried out. Would use again."
We were called out today to investigate a leak coming from a Vaillant boiler. We discovered that the condense pipe was installed in copper pipe rather that plastic. The boiler had been installed for about 5 years by a friend of the home owner. The condense pipe is designed to carry away acidic condensate waste water from the flue system to a drain. The installer had used copper instead of plastic pipe and over the 5 year period the copper pipe had corroded through. See picture. The dripping condensate missed the gas pipe by about 5cm. This could have been very dangerous.
See pictures below for evidence as to why fitting a magnetic filter to your central heating system is a good idea. This is before filter is cleaned during the yearly boiler service.
Picture after cleaning the central heating filter.
We asked three of our recent heating customers if they would be willing to give a video testimonial of our work.Well we were very surprised by the excellent response we had. To see their video go to our Movie Gallery.Divine Water installed a new boiler for Mrs Gambedella from Romford.Divine Water installed a new radiator and balanced the heating system for Leander BrackenDivine Water installed a new boiler for James in West Hordon, Brentwood.
Last week Divine water was asked to present the company to NEXUS networking in Brentwood.See You Tube for our presentation.https://www.youtube.com/watch?v=DtMjXpcBfqQ
New research reveals Brits don't understand symptoms of carbon monoxide poisoningGas Safe Register advises:
Dr Peter Karpati, of the London Hyperbaric Chamber, a specialist facility which uses oxygen therapy to treat CO poisoning said,"This evidence clearly shows that the symptoms of CO poisoning are easily confused with less serious conditions, which is concerning as it can kill people quickly. It is vital that the public are aware of the symptoms as a quick diagnosis and treatment greatly improves the chances of recovery. The key symptoms to be aware of are headaches, dizziness, nausea, breathlessness, collapse and loss of consciousness. If you are in doubt then see a doctor immediately.”Other symptoms wrongly associated with CO poisoning include the chills (12.5%), diarrhoea (9.5%), difficulty sleeping (23.2%), ear-ache (8.4%), loss of appetite (27%), a rash (15%), a runny or blocked nose (14.2%) and stomach cramps (16.2%).Department of Health research showed that around 4,000 people will present themselves at hospital with CO symptoms in a twelve month period. In the last year, there have been more than 50 deaths as a result of CO poisoning. Now, homeowners are being urged to learn the symptoms and cut the risk by getting their gas appliances safety checked annually and serviced regularly by a Gas Safe registered engineer.Low-level CO poisoning can occur when small amounts of CO gradually escape from faulty gas appliances, such as boilers, gas cookers or gas fires, into the air. Despite the dangers posed by CO poisoning, Gas Safe Register has found that 43 per cent of people do not get their appliances checked regularly and 1 in 10 have never had their appliances checked.Paul Johnston, chief executive of Gas Safe Register said,"An annual gas safety check should be a top priority for every homeowner and landlords are legally obliged to provide all tenants with a copy of a current Gas Safety Record. Carbon monoxide alarms are readily available on the high street and can be potentially life saving by informing you if high levels of the silent killer is in your home."Gas Safe Register has launched Gas Safety Week to raise awareness of gas safety issues and carbon monoxide poisoning, for more information see The Gas Safety Register Website.
So the sun is shining today! This rare event shouldn't be allowed to take our minds off the need to save energy and money when winter makes its unwelcome return. Whether you rely on mains gas, bottled gas, oil or electricity for your heating and hot water, there is a wealth of good advice from the Energy Saving Trust that can help save you a worthwhile amount of the money you spend on your energy. This is what Divine Water and the Energy Saving recommend below.
Five Ways to save on your heating bills.With energy bills rising year on year above the rate of inflation it has never been more important to try and save on the amount of gas you use......... Typical household energy bills for the whole year are commonly now £1500 or more.
On Thursday Sue rang us in the morning saying that her heating and hot water systems were not working due to low pressure in the system. Sue also said that there were water marks on the ceiling in the hall and home office. We were able to fit an appointment in at 4.00pm that afternoon. After investigation it was agreed that the boiler failure and water damage were linked and that we needed to cut a hole in the office ceiling to observe where water was coming from. This revealed what was going on we could see that one of the central heating pipes was leaking from above. We then removed part of the bathroom unit to reveal pipework that had broken and needed to be replaced. We completed works and had the heating back up and running by 7.00pm just ready for valentines day. We are gong to be returning this week to balance heating system and ensure repairs have been fully effective.
On Friday James phoned me to say that his heating was not getting hot enough and we found one of the two boilers heating the house was beyond economical repair. The boiler was over 15 years old so it was not surprising that it needed replacement. We took this boiler outs of service and temporally increased the heat output of the remaining Vaillant boiler. After agreeing with James to repace the boiler we have now removed the both the old boilers and installed an energy efficient Vaillant Eco Tec Plus 637. The presbytery in Elm Park will now be a lovely warm Divine environment.
John and Lisa have a maintenance contract with British Gas covering their central heating, electrics and drains costing £50 per month (£600 a year). They called BG because their electricity consumer unit kept tripping. The issue was diagnosed to the boiler which was leaking on to the electrics. The Boiler was switched off by BG and they were told they would be contacted with a quote for a replacement boiler.They are still waiting for this Boiler quote!!!!!!Divine Water were contacted on Monday afternoon to quote for a replacement boiler. We quoted that same afternoon and this was accepted. We re-arranged some less urgent work and started installing a new Vaillant Eco ted 624 System Boiler on Tuesday and completed works on Wednesday, just in time to heat their home before the forecast cold snap this weekend.
We visited Marie today to investigate why the boiler was not getting as hot as it should and kept switching off. After cleaning all the manifold components and not finding much wrong we were a bit stuck as to what the issue could be. We decide to look at the main heat exchanger when taken out found that a part of the lower baffle had fallen off and was restricting the flue. We temporally replaced the part and it is now working ok. To make sure Its fixed we have ordered a new baffle. I'd never seen this fault before but all is working perfectly now.
We visited Mrs Jones today to repair her boiler in Hornchurch. She had complained that the Vaillant boiler was continually coming on for short period then switching off. We found that the heat exchanger was blocked and the system required flushing out, at the same time we fitted a Gold central heating (Magna Clean Type) filter. This work cured the problem and the system is working and ready for Christmas. Just look at the picture of the filter to see what this collected in the first 2 hours of operation.
Divine water have fitted a new central heating gold filter to this boiler. You can see in the picture how much dirt has been collected in just a couple of hours of operation.If you need a new boiler do not delay call Divine today.
The customer complained that the boiler was not heating radiator and hot water. We diagnosed the issues as a blocker heat exchanger and flushed the system. Divine water also fitted a new central heating gold filter (Magna Clean Type) to this Vaillant boiler. You can see in the picture how much dirt has been collected in just a couple of hours of operation.If you need a new boiler do not delay call Divine today.
Another Boiler Repair Hornchurch.
Not the weather to need a boiler repair in Romford. Julie and John had 2 plumber around to fix their boiler unfortunately neither was able to complete the task. John then phoned us to take a look, we diagnosed the issue to flame rectification which needed a new PCB, not cheap but they are now warm and showering in hot water.Www.divine-water.com
We visited Paul today and this is the review he left about us."Can't fault Divine Water, on the 2 occasions we have called them they have arrived early, resolved the issue and charged a reasonable rate for the time and parts. Called them last night after 6pm got through to Richard straight away, he squeezed us in first thing this morning, arrived early, left the job in the hands of one his team after confirming the issue and by lunch time we had heating and hot water again. Would happily recommend them to anyone needing a plumber they can rely on."
The radiators in Vivian's lounge had not worked properly for over 5 years. We visited today and balanced the heating system. This lovely home in Chigwell now has lovely hot radiators.One happy customer.Www.Divine-water.com01708441433
Tim phone me at 3.00pm and said his boiler was not working he had not hot water or heating.We attended at 5.00pm and fixed air pressure switch by 6.00pm.Happy customer.Www.divine-water.com01708 441433
Vaillant Boiler service in Harold hill.Www.Divine-water.com01708441433
We visited a customer in Brentwood who complained that their carbon monoxide detector had gone off twice that day. We found that the boiler casing had rusted through allowing the products of combustion to entrée the house. This could have been fatal. The boiler was considered beyond repair and we have quoted for a replacement boiler. Unfortunately we had to cut off the gas supply due to the nature of the issue.This could have been avoided by getting the boiler serviced regularly.
James accepted our quote for a new Vaillant Eco ted 630 boiler with new room thermostat, programmer, cylinder stat and thermostatic radiator valves.This is what James said.Thanks Richard great service, great team. Highly recommended. James Brentwood.
Olga in Emerson park RM11 had a problem with the boiler pressure going high when hot and needing topping up when cold. We diagnosed the problem to the internal expansion vessel. Not only was this faulty but due to the size of the house the system needed additional expansion vessel. We fitted a 24l external expansion vessel an this cured the problem.www.divine-water.com01708441433
Divine Water were called out Thursday to repair a boiler in Romford. However the boiler was beyond economical repair. We have now supplied and fitted a replacement boiler.
Mrs Gambardella asked Divine Water to replace her tired old combi boiler.We fitted a Vaillant Eco tec plus 831.Www.divine-water.com01708441433
Colin called us on Monday to fix a Glow Worm boiler. Unfortunately there was more than one problem and this made the 15 year old boiler beyond economical repair. We quoted 2 options to replace the boiler for this rental flat. Colin chose a Vaillant eco tec pro 24 which was installed today. The tenant was very pleased to have hot water and heating just as the cold weather is starting. Ilford Essex.
During a boiler service in Hornchurch we found the Vaillant boiler to be producing high levels of carbon monoxide. We diagnosed the problem to be the Gas valve. This gas valve has been replaced and all is safe now for the winter.
Completed another Baxi Bermuda back boiler service.All working well for the winter.www.divine-water.com
And the winner of Best Small Business of the year for the third time, is... Divine Water!It is always good to get recognition for the work that you put in. The Havering Business Award for Best Small Business of the Year coming our way for the third time definitely reassures us that we are doing something right.
Thank you to all our customers and the Havering Business Awards team for recognising us in this way. We will look forward to offering the same levels of service that brought the award to all our customers for heating, plumbing, boiler and electrical work throughout the area in the future.
This fourth annual Gas Safety Week will see the whole industry coming together to bring gas safety to the forefront of people's minds. Dangerous gas work can kill, so it is vital that gas appliances are safety checked at least once a year. If left unchecked, poorly serviced gas appliances can cause gas leaks, fires, explosions and carbon monoxide (CO) poisoning. In the last year alone, 343 people were injured and 10 people died as a result of gas related incidents.You can sign up to a free reminder service at www.StayGasSafe.co.uk, and use the interactive gas map to see how many unsafe gas appliances are lurking in an area.During routine servicing, this year alone Divine Water has found 4 gas leaks and one carbon monoxide issue. In addition to these "Immediately Dangerous" Issues, we have found and corrected many "At Risk" issues. Be safe this winter, be gas safe.
Servicing, repairs and replacement of boiler and other gas appliances can help you to be Gas Safe.Russell Krämer, chief executive for Gas Safe Register, said: "Every year, far too many people suffer from preventable gas related accidents, such as gas leaks, explosions, fires and carbon monoxide poisoning. It's great therefore, that Divine Water has pledged its support and is raising awareness of gas safety issues, helping to let the 23 million gas consumers in the UK know about the simple checks they can make to stay safe."Follow these simple checks to stay gas safe:
It is generally accepted that one of the best investments when selling your house is to make the bathroom attractive and appealing to the new owner.As a demonstration of this point, a forthcoming television programme about selling houses on the Internet, presented by Sarah Beany, will feature a new bathroom.
The production company has chosen Divine Water to do the work, having seen some of the bathrooms that we have fitted in the Havering area. To make real impact with a bathroom, quality workmanship and the use of the best furniture and fittings available go together to create a result that can make the difference between a sale at your asking price and no sale.If you are selling your home, good advice on bathrooms can bring a real cash benefit to you, so give us a call now on the number shown above, or click in the header of any page to send us an email for a free, no-obligation initial assessment.
For the fourth year running, Divine Water has been chosen as a finalist in the Havering Business Awards. Once again, we are up for the Best Small Business Award in recognition of making a success out of offering superb customer service.
Thank you to all who have taken the time to appreciate our attitude towards customer service, resulting in this nomination. It is immensely satisfying to receive local recognition so often and we are looking forward to the annual Awards Dinner to see how we get on in the final.Watch this space!
During the summer months and before the weather starts to get colder the last thing on your mind is your boiler and central heating system. However, prolonged sessions of non or little use can cause issues when the wintery months set in. So Divine Water has given some guidelines to follow to make sure your boiler will be ready when called upon.It’s advised by the Gas Safe Register and the Energy Saving Trust to have your gas fired boiler serviced annually to maintain its working efficiently and to be in keeping with some warranty guidelines.
Firstly, ensure that you’re using you heating controls correctly. Review you boiler thermostat, cylinder thermostat, time programmer and thermostatic radiator valve settings and re-set them to match your needs more closely in terms of timing and comfort. And before the weather gets colder ensure that radiators will work when required by turning up the thermostat and making sure all radiators are heating up. This will exercise all the central heating valves and ensure they are ready to work in the autumn months. You can also use the summer months to fit Thermostatic radiator valves or reflective insulated panel boards on the wall behind your radiators, especially if the radiator is mounted on an outside wall. Rigid reflective radiator panels are an ideal solution if you don’t want to take your radiators off the walls. And ensure that, like in the winter months, no furniture or curtains are blocking the radiators.The best advice is to get the boiler serviced during the hotter months – not just because you’ll be able to get an engineer more readily but also to identify any issues before you become reliant on your boiler and hot water system in the months when you need them most. Divine Water can provide a boiler service and will cost around £55.If your boiler is over ten years old then you may consider replacing it with a new, energy efficient, condensing model. Older boilers may convert as little as 60 per cent of the gas they use into useful heat so it’s worth considering a more efficient replacement to reduce the cost of your bills.
More than 40 Havering business people tucked into bacon butties and got a boost for their business when Havering Council Trading Standards held a Buy with Confidence breakfast meeting this week. The event was held at The Queen's Theatre, Hornchurch and was part of Havering Enterprise Week.Buy with Confidence is Havering Council's approved trader scheme which gives local residents a choice of traders who have been vetted by Trading Standards. It also gives local traders a chance to promote themselves as Trading Standards Approved to help them stand out from their competitors and give their customers confidence in their business.
Havering Council Cabinet Member for Public Protection, Councillor Lesley Kelly, said: "Buy with Confidence is an excellent scheme which helps businesses demonstrate to customers that they work to high standards. This breakfast event explained to local entrepreneurs how they can register under the scheme and the benefits that will bring."It was particularly interesting to hear that being Buy with Confidence scheme members helped two local firms, Surevent and Divine Water, win their categories in the Havering Business Awards."Kerry Jones of Romford-based Surevent, said: "Buy with Confidence has been good for our family-run business as it opened doors and helped us win new contracts. A major builder was looking for a specialist firm to deal with a condensation problem in some properties and when he saw the logo on our website it gave him confidence to give us the work because he knew we had already met very stringent standards. That contract has led to several others."The Buy with Confidence scheme also helped us win our category in last year's Havering Business Awards as we could show the standards we set ourselves to meet our customers' needs." Richard Cossey of Hornchurch-based Divine Water Plumbing, Heating and Electrical Ltd, said: "Buy with confidence has given Divine Water an additional level of approval which helps us quickly build confidence with customers when they are choosing someone to work with. Membership of the scheme has helped to win lots of new business together with a forum to discuss issues with other quality companies in the scheme. Also entering the Havering Business Awards made Divine Water revisit our business plan and improve the plan and track its implementation. It helped us focus on key issues that would drive new business and improve profitability. As a two-time winner of the small business section of the awards we have secured business as a direct result of publicity of the event and results."More details on Buy with Confidence are available at www.havering.gov.uk/buywithconfidence and on Havering Enterprise Week at www.havering.gov.uk/business
Richard Cossey has recently successfully completed a course in Asbestos Awareness, complying with Regulation 10 of the Control of Asbestos Regulations, 2012. The course is aimed at tradespeople who may work in buildings where asbestos containing materials (ACMs) may be present. It encompasses training on the awareness of the properties of asbestos, where it has been used in buildings and when it may present a risk to themselves and those around them. This helps all concerned to protect themselves and the occupants of buildings where they are working from the risk of exposure to airborne asbestos fibres. The health and safety rules of the asbestos legislation are strict and specific, this course helps to make sure that they are observed wherever there may be a risk of disturbing existing asbestos oontaining materials in the course of carrying out work.
Seven years' peace of mind when you have your Vailant boiler installed by Divine Water. Having just completed the final stage of training to become authorised Vailant boiler installation and support engineers, Richard and Joe have now joined an elite group whose work carries the manufacturer's seal of approval.Naturally, certain terms and conditions apply, like in all warranties applied to manufactured goods, but the bottom line is that when you choose Divine Water to install your new Vailant boiler, the manufacturer's warranty is extended to seven years.
You'll have to find something else to worry about for that time though, because your boiler won't be on the list any more. For more details just call us on the number shown or click in the header of any page to email us.
Radiators don't have to be boring! The days of flat, white, characterless pieces of steel are gone for ever! Todays radiators combine beauty with greater efficiency to give a look that will complement your style and colour scheme perfectly.For a few examples of radiators for any home or place of work take a look at our designer radiator gallery. There are so many more designs to choose from too! If you can’t see exactly what you have in mind, click in the header of any page to email us, or call us on the number above and we will probably be able to find exactly the radiators that go with your room.Summer is a great time to give your home a facelift and while you have some time that the heating is not needed, that may just be a great place to start.
During the summer months and before the weather starts to get colder the last thing on your mind is your boiler and central heating system. However, prolonged sessions of non or little use can cause issues when the wintery months set in. So Divine Water has given some guidelines to follow to make sure your boiler will be ready when called upon.It's advised by the Gas Safe Register and the Energy Saving Trust to have your gas fired boiler serviced annually to maintain it's working efficiently and to be in keeping with some warranty guidelines.But beyond a service, what else can you do during the summer months? We have some suggestions.
Firstly, ensure that you're using you heating controls correctly. Review you boiler thermostat, cylinder thermostat, time programmer and thermostatic radiator valve settings and re-set them to match your needs more closely in terms of timing and comfort. And before the weather gets colder ensure that radiators will work when required by turning up the thermostat and making sure all radiators are heating up. This will exercise all the central heating valves and ensure they are ready to work in the autumn months. You can also use the summer months to fit Thermostatic radiator valves or reflective insulated panel boards on the wall behind your radiators, especially if the radiator is mounted on an outside wall. Rigid reflective radiator panels are an ideal solution if you don't want to take your radiators off the walls. And ensure that, like in the winter months, no furniture or curtains are blocking the radiators.The best advice is to get the boiler serviced during the hotter months – not just because you'll be able to get an engineer more readily but also to identify any issues before you become reliant on your boiler and hot water system in the months when you need them most. Divine Water can provide a boiler service and will cost around £55.If your boiler is over ten years old then you may consider replacing it with a new, energy efficient, condensing model. Older boilers may convert as little as 60 per cent of the gas they use into useful heat so it's worth considering a more efficient replacement to reduce the cost of your bills.
To make life that little bit more convenient, you can now pay your Divine Water bills by calling us with credit or debit card details. So if you need to have a new boiler installed in Hornchurch, Romford, Upminster, Brentwood and the surrounding areas then call us now.
With the turn of the year, there is still a fair bit of bad weather to come before we can bask in the sunshine. Is your heating system working as efficiently as it should? At the very least, an inefficient boiler and partly clogged radiators and pipework can cost you money by using more energy than they should. At the worst, your system can let you down when you least need it to, and you are relying on it most heavily. Contact us now to get your boiler serviced if you live in Brentwood, Hornchurch, Romford and UpminsterCall us now to arrange a heating system health check before the cold really sets in and you can relax, knowing that your family will be kept warm, the washing up can be done and your gas bills are not going to go through the roof. you can either phone us on 01708 441433, or click in the header of any page to email us.
Best Small Business sponsored by Lloyds TSB CommercialDivine Water Plumbing, Heating and Electrical Ltd. They scored highly against the criteria asked for, and are putting place a team to grow their business and continue a steady financial growth from previous years into the future
Divine Water, winner of the 2012 Best Small Business Award, provides plumbing, heating and electrical services of the highest quality at a reasonable price. A local company based in Hornchurch, Divine Water specialises in boiler repairs, installation, replacement and servicing. We also complete bathroom installations together with heating and electrical work: this includes design, supply and installation. "We pride ourselves on being experienced, qualified and able to deliver excellent customer service. We are approved by Trading Standards, Which Local, NICEIC, Age Concern and Trust a Trader; and these approvals differentiate Divine Water from the cowboys, unqualified and incompetent companies in this sector"
Divine Water, winner of the 2011 Havering Business Awards, provides plumbing, heating and electrical services of the highest quality at a reasonable price.A local company, Divine Water specialises in new boiler installations in Hornchurch, Romford, Upminster and Brentwood. We also complete bathroom installations together with heating and electrical work: this includes design, supply and installation. ?We pride ourselves on being experienced, qualified and able to deliver excellent customer service. We are approved by Trading Standards, Which Local, NICEIC, Age Concern and Trust a Trader; these approvals differentiate Divine Water from the far too many run of the mill companies in this sector.
Like all responsible businesses, Divine Water is making every possible effort to cut down the waste and pollution arising from their activities. We are members of the Flash programme operated by the Institute of Sustainability. This gets us access to regular workshops where the latest materials and techniques are introduced to reduce the environmental impact of their use. When replacing a boiler in Romford, Hornchurch, Upminster and Brentwood we always make sure it is A reared. href="http://www.instituteforsustainability.co.uk/flash.html" alt="link to the Institute of Sustainability website" title="Click here to visit the Institute of Sustainability website to learn more about the Flash programme">Click here to learn more about the Flash programme.